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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shatiek Allah

Shatiek Allah

March 22, 2025

5  out of  5
rating by Shatiek Allah
"I came to the office to buy insurance for a second vehicle and was helped by Carina. Her service was excellent, In fact, it’s because of Carina that I’m a State Farm customer and decided to buy home insurance from State Farm. I called State Farm to get a better understanding as I was already in the process of closing on a home. She convinced me on the bundle package. I value her insight and ability to make sense of the complexities of buying insurance. It’s because of her that I’m a State Farm customer for life. I will tell everyone I know to consider State Farm for their insurance needs. Yours Truly Shatiek Allah"
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Delta Elite

March 19, 2025

5  out of  5
rating by Delta Elite
"I highly recommend Victória Munguía Because she was completely attentive to me and resolved everything I wasn't able to do in a short period of time."
We responded:
"Thank you so much for your kind words Delta! We're thrilled to hear that Victória was able to provide you with attentive service and resolve your needs efficiently. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
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Alvaro Valdez

March 19, 2025

5  out of  5
rating by Alvaro Valdez
"Gracias Kevin a su equipo de trabajo en especial Victoria munguia muy buena persona con un gran cariño y un excelente servicio al cliente Siempre pendiente de sus clientes al hacer que el cliente se sienta en confianza en el paso del papeleo excelente servicio la recomiendo 100de100"
We responded:
"¡Muchas gracias, Álvaro, por su reseña tan amable! Nos alegra saber que Victoria pudo brindarle un servicio excelente y hacer que se sintiera a gusto durante el proceso. Apreciamos su recomendación y estaremos encantados de ayudarle nuevamente en el futuro."
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NEI FC

March 18, 2025

5  out of  5
rating by NEI FC
"At North East International Football Club, we are incredibly grateful for the support of our sponsors, and today, we want to highlight and thank Kevin Segura for his dedication to our club. His generosity and commitment to our mission have helped us continue providing top-quality soccer training and opportunities for young athletes. Beyond being a valued supporter of NEIFC, Kevin is also a trusted State Farm insurance agent, offering auto, home, life, and business insurance to help individuals and families protect what matters most. His commitment to excellent service and personalized insurance solutions makes him a top choice for anyone looking for reliable coverage. If you're in need of affordable and comprehensive insurance, we highly recommend reaching out to Kevin. Supporting him means supporting a local business that gives back to the community! 📢 Contact Kevin Segura – State Farm Insurance: kevinsegura.com"
We responded:
"Thank you very much for your kind review! I am very honored to be a part of the North East International Football Club community. It is a pleasure to support a club that provides so many opportunities to our young athletes. If you ever need assistance with insurance or have questions about how I can help, please don't hesitate to reach out."
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Sandra Cruz

March 14, 2025

5  out of  5
rating by Sandra Cruz
"I am extremely satisfied with the service I received from Victoria Munguia. She was professional, attentive, and answered all my questions in a fast and efficient manner. I highly recommend their services to anyone looking for insurance."
We responded:
"Thank you, Sandra, for your kind words! We're glad to hear that Victoria provided you with excellent service. We appreciate your recommendation and look forward to assisting you again!"
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Jose Chicas

March 14, 2025

5  out of  5
rating by Jose Chicas
"Muchas gracias a Darlin Medrano por su ayuda, y amabilidad. Definitivamente los mejores precios y atención al cliente. Si buscan seguro los recomiendo con Darlin yo busqué en otros lugares y ella logró obtenerme un buen precio bajo y con buenas coberturas. Ella me respondió todas mis preguntas con mucha paciencia y ajilidad."
We responded:
"¡Muchísimas gracias, José, por su reseña tan positiva! Estoy encantada de saber que Darlin pudo ayudarle a encontrar el seguro adecuado y ofrecerle un excelente servicio. Su dedicación y atención al cliente son verdaderamente excepcionales. Si necesita más asistencia en el futuro, no dude en contactarnos. ¡Esperamos poder servirle nuevamente!"
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Norma Bri

March 13, 2025

5  out of  5
rating by Norma Bri
"From start to finish, the customer service was exceptional at this location. The representative, Jaime M. provided personalized attention, taking the time to understand my personal needs and ensure I got the best coverage at the lowest price possible. Jaime was prompt and responsive, answering all my questions with patience and expertise. I truly appreciated his knowledgeable guidance, making the process seamless and stress-free. What stood out the most was his dedication not only did he find me a great policy, but he also followed up to ensure I was completely satisfied. I highly recommend this office and Jaime for his reliable, efficient, and personalized attention!"
We responded:
"Thank you for the fantastic review Norma! We’re delighted to hear that Jaime provided you with exceptional service and personalized attention. Your recommendation means a lot to us, and we’re here for you whenever you need assistance!"
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Julio Perez

March 13, 2025

5  out of  5
rating by Julio Perez
"Experiencia buena 👍 Yeltsin paz te ayudara lo recomiendo"
We responded:
"¡Muchas gracias Julio por su comentario! Nos alegra saber que tuvo una buena experiencia con Yeltsin."
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Alexander Castillo

March 11, 2025

5  out of  5
rating by Alexander Castillo
"Buen servicio y atención por parte de victoria 👌"
We responded:
"¡Muchas gracias por su reseña Alexander! Nos alegra saber que recibió un buen servicio y atención de parte de Victoria. Su dedicación a nuestros clientes es muy apreciada. Si necesita algo más en el futuro, no dude en contactarnos. ¡Esperamos verlo pronto!"
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Ana Orellana

March 10, 2025

5  out of  5
rating by Ana Orellana
"Es una experiencia muy agradable la persona Dalin medrano"
We responded:
"Muchas gracias Ana por su comentario! Nos alegra saber que tuvo una experiencia muy agradable con Dalin."
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Jairo Hernández

March 8, 2025

5  out of  5
rating by Jairo Hernández
"Buena atención al cliente, excelente ayuda! Muchas gracias Darlin Medrano por su ayuda!"
We responded:
"¡Muchas gracias Jairo por su amable comentario! Nos alegra saber que recibió buena atención al cliente y que Darlin Medrano pudo ayudarle de manera excelente. Su dedicación a nuestros clientes es invaluable. Si necesita más asistencia en el futuro, no dude en contactarnos. ¡Esperamos poder servirle nuevamente!"
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Reginald De Leon

March 4, 2025

5  out of  5
rating by Reginald De Leon
"Melvin has been very helpful with my account at State Farm. I’ve been reaching out to him for about 3 years. He’s knowledgeable and accommodating to all of my questions. All my transactions with him are smooth flowing and I appreciate his work ethics. Lastly he is always respectful and gets back to me whenever I don’t catch him available for a call."
We responded:
"Thank you Reginald for your kind words! We’re glad to hear that Melvin has been so helpful and responsive over the years. We appreciate your loyalty and look forward to continuing to assist you!"
Profile photo of Jasmin Hernandez

Jasmin Hernandez

March 3, 2025

1  out of  5
rating by Jasmin Hernandez
"Esa oficina es de lo peor me hicieron una gran deuda Con el dmv ninguna agente me hizo una solución. Cuando pedía hablar con Kevin siempre me lo negaron tengo pruebas de lo que digo"
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Sofia Marquez

February 27, 2025

5  out of  5
rating by Sofia Marquez
"Un servicio excelente gracias al señor Paz por la ayuda"
We responded:
" ¡Muchas gracias Sofia por su reseña! Nos alegra saber que recibió un servicio excelente y que Yeltsin pudo ayudarle."
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Cpt Fonie

February 26, 2025

1  out of  5
rating by Cpt Fonie
"High rates, poor customer service, unprofessional. These people are scammers can’t file documents properly,overpriced to the max & agents are a joke especially Kevin since his never available.Get a real insurance company don't waste your time here."
Profile photo of Una familia con 4 Patas

Una familia con 4 Patas

February 25, 2025

5  out of  5
rating by Una familia con 4 Patas
"Recomendadicimo excelente cervicio muy hables ya tengo 5 años con ellos y me siguen ayudando cada ves que necesito algo especial mente quien me a ayudado en todo este tiempo (yeltsin paz ) muchas grasias por toda la ayuda y amabilidad recomendadicimo"
We responded:
"¡Muchísimas gracias por su maravillosa reseña! Nos alegra saber que ha tenido una experiencia tan positiva con nosotros durante estos 5 años. Yeltsin Paz es un miembro valioso de nuestro equipo, y su dedicación a nuestros clientes es realmente excepcional. Apreciamos su recomendación y estamos aquí para ayudarle siempre que lo necesite. ¡Esperamos seguir sirviéndole en el futuro!"
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christine henry

February 25, 2025

5  out of  5
rating by christine henry
"Yeltsin Paz was very helpful and made sure to give me a great rate and a good policy with all the coverage that I needed. Thank you"
We responded:
"Thank you Christine for your positive feedback! We're thrilled to hear that Yeltsin provided you with a great rate and the coverage you needed. We appreciate your trust in us!"
Profile photo of Ronald Chávez

Ronald Chávez

February 15, 2025

5  out of  5
rating by Ronald Chávez
"Yeltsin is the best, he took the time to explaining about what is right for me no pressure at all,also I was available to save couple hundred and better coverage. I’m very happy!! I recommend him. Thanks."
We responded:
"Thank you Ronald for the wonderful review! We’re so glad to hear that Yeltsin provided you with the right guidance and helped you save while improving your coverage. Your recommendation means a lot to us!"
Profile photo of Moshe Lazarus

Moshe Lazarus

February 12, 2025

5  out of  5
rating by Moshe Lazarus
"I have been with State Farm since 2021. Specifically the office of Kevin Segura-Ramirez. I am very happy with their service. All of the staff that I have worked with have been really great. Helpful, well informed and friendly. I want to particularly point out Melvin. He is excellent! He spent what feels like two months working very diligently on a complicated re-rate and refund for me. (Saved me over $500 for the year) I was not happy with State Farm corporate for having such a difficult and drawn out process, but I realize that’s the corporate structure, not the staff. Melvin was fantastic in taking care of me. He was consistent , very thorough and a pleasure to deal with. Additional note: the State Farm app is one of the best that I have ever used. Really easy and straightforward."
We responded:
"Thank you Moshe for your detailed feedback! We’re thrilled to hear that you’ve had a positive experience with our office and that Melvin was able to assist you so thoroughly. We appreciate your understanding regarding the processes and are glad you find our app helpful. Your satisfaction means a lot to us!"
Profile photo of Nelson Fuentes

Nelson Fuentes

February 10, 2025

5  out of  5
rating by Nelson Fuentes
"Victoria Munguía nos ayudó mucho con nuestra póliza de seguro de auto se tomó el tiempo necesario para darnos un buen precio y con gusto la recomendaría a otras personas es una excelente agente 👏"
We responded:
" ¡Muchísimas gracias por su reseña tan positiva! Nos alegra saber que Victoria pudo ayudarles con su póliza de seguro de auto y que se tomó el tiempo necesario para encontrarles un buen precio. Su dedicación y atención al cliente son excepcionales. Agradecemos su recomendación y estamos aquí para ayudarles en cualquier momento que lo necesiten. ¡Esperamos verlos pronto!"
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Patricia Alberto

February 10, 2025

5  out of  5
rating by Patricia Alberto
"Victoria Munguia was very patient and took the time to help us through our process in getting a new car insurance policy. She was very kind and is excellent at doing her job. I would recommend her to friends and family."
We responded:
"Thank you Patricia for your kind words! We’re glad to hear that Victoria provided you with excellent service and support during the process. Your recommendation means a lot to us!"
Profile photo of Moises Fuentes

Moises Fuentes

February 10, 2025

5  out of  5
rating by Moises Fuentes
"The experience was welcoming very respectful and very professional on what they do Thanks Victoria Munguía for everything"
We responded:
"Thank you Moises for your feedback! We’re delighted to hear that you had a welcoming and professional experience with Victoria. We appreciate your support!"
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Yordy Mendoza

February 5, 2025

5  out of  5
rating by Yordy Mendoza
"Un excelente servicio de Victoria Munguia recomendado es muy paciente"
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Edwin Guevara

January 23, 2025

5  out of  5
rating by Edwin Guevara
"Yeltsin Paz helped me with my homeowners insurance, auto, and my bussiness. He even educated me a lot on insurance and provided me with the best service I ever experienced. Yeltsin is the MVP of this industry. 100% recommended."
We responded:
"Thank you Edwin for the amazing review! We're thrilled to hear that Yeltsin provided you with exceptional service and valuable education on insurance. Your recommendation means the world to us! "
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Santos Medrano

January 20, 2025

1  out of  5
rating by Santos Medrano
"Aqui Fui por Un recomendicion de Un amigo. Me Paso peor experiencia DE MI Vida. LA muchacha Karina garo MI cellular Para ponerme Un aplicacion de seguro y setio Un pin y no me lo dio y me bloqeo me cellular. Increible que no recordo El pin que Ella setio. Fui muchas veces y me dieron mentiras. Estaba sin telefono por dias. Ahora me Toco resetiar me celular y perdi todo MI informacion por LA culpa de Ella. No quiero que eso pasa por ustedes. Me estresaron much. Cuidado con hellos."